Have you reviewed the Advanced Options under the Home>Picture menu to see if there’s an option to turn off auto sourcing of the input. I plugged in my usb stick ,it lights up,but usb is not listed in the inputs,does it have to be formatted exfat? My info will always be FREE. Please let us know if you have any other questions in the future. If you do not see a picture or sound. From my understanding, Fat32 and ExFAT are the preferred formats for USB drives when they are being used for playback on a TV. The usual time that the screen stays on for is about 2 seconds, then it goes off. Can still see the TV menus (volume, settings, etc). We look forward to your response to continue helping you with this. This option was difficult to find, and required selecting "Advanced" options. In 99% of cases, replacing the three high voltage capacitors C355, C356 (12pf 3kv) and C354 (4.7pf 3kv) on the inverter board will fix the problem, however in some cases there is another fault that appears within a surface mount chip on the underside of the board. Put your new power board, then screw it carefully. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. You should be able to check this by connecting a different TV to it with your inputs. "My children were sitting and watching TV and it all of sudden went black," Angela, of Anaheim, California, told ConsumerAffairs.com. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If your computer is starting normally, but then as soon as Windows has loaded, the screen goes black, this solution could help. If the MENU does not appear on the screen, try resetting the TV by unplugging the power cord for at least 3 minutes. There can be lethal voltages inside the TV even when its unplugged. I turn it off and on till I have picture and sound. Black Screen After Windows Has Loaded. Turn your TV on to check if the repair fixes the problem. Just to say thanks for this tip. Take a photo at this point, or draw a basic diagram of where all the wires plug in. it should come off reasonably easily without the need to force it. I hope my small donation is of some use. But I am not sure what I need to do to fix this. Turn off your Toshiba … The old capacitors when tested after removal, may read as good on a capacitor tester, but they do not work in the TV because under load they are breaking down. If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. Is it worth trying to get it fixed? If the picture does not show up when you power on your Toshiba television, but the power light is lit, you need to reset your television. FIX: Toshiba Laptops Black Screen If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Step 2: Expand Diskpay adapter, find your graphics card driver and right-click on it to choose Uninstall device to fix laptop screen goes black but still … Roku. I know that my receiver and its hdmi in ports aren't faulty because I've had no issues an hour before with my previoys TV but also because I have other components installed on other ports, switched them around and they all work properly. Afterwards, all of my previous HDMI cables seemed to work. We’d be happy to see what advice we can provide at this time. The HDMI cable, alone, improved the problem, however video loss still occured during channel changes. Welcome to the forum! Tradikin can repair your TV if your TV screen is black but there is sound. -Norm. It appears to be due to a possible problem with the time it takes for video to sync, and the TV seems to attempt to switch inputs?. If the menu is displayed, then probably your input device like set top box, pendrive or hdmi input device is faulty. There are 11 variations of screen size and resolution available across the US and Canada. Once the cover is removed you should see the Vestel 17IPS01-2 power/inverter board on the left hand side. Warning: Only attempt this if you are competent to do so! I know some TVs do that have option. But when I route them through my Marantz SR7008 nothing works. If the TV powers up, you get sound, but the picture goes off soon after, this fix may help you. This info is primarily for the Toshiba 15V330DB TV, which uses the Vestel 17IPS01-2 combined Power/Inverter board which is apparently used in numerous TV's by many different makers. Thanks for sharing the issue you’re having with us. Welcome to the Best Buy Support Online Forum Community! Black bars are displayed on the top and bottom of the TV screen or the picture appears cut off. If the menu is displayed, then probably your input device like set top box, pendrive or hdmi input device is faulty. Anyone know what could be wrong with it? That said, it hurts me to learn that the screen started flashing black every few seconds. Please also share the model numbers of your TV, receiver, and any other components. Kind of like a half life thing going on. This works in most cases, where the issue is originated due to a system corruption. I was running a game, and when there were the options to change the screen resolution (in game), I changed the settings accidentally and the screen just went blank. Press the menu button and check if the menu is displayed. Screen is black, still have sound. © 2018 Best Buy. "The sound was still on so I … 2 – A circuit board in the TV (T-CON BOARD, MAIN BOARD, BACKLIGHT INVERTER, LED DRIVER BOARD) may be faulty, have popped capacitors, or a loose ribbon cable. After the TV turns off, unplug the TV power cord and then plug it in again to complete the reset process. It saved me money that I could use better elsewhere! I have seemed to be successfull by changing the HDMI cable (between STB and TV). I turned off & unplugged it but there was no change. All three should be replaced together to ensure a proper repair. 3. If you do, then it is your backlight that has failed. f. Highlight YES and press “ENTER”. Second opinion] My 4 year old 65'' vizio flate screen smart TV model number D65u-D2 screen goes black after a few seconds ,but still has sound. Hopefully, this content has helped you a lot in fixing your black or blank TV screen. Under the About menu, it shows the build as 4128-24. Your TV might be working well then all of a sudden, the screen goes completely black. Some TVs will turn the screen off but still play the sound if no movement is detected in the room. I just intalled new TOSHIBA 55LF621C19 fireTV. Use the connection equipment that came with your device. Option 1: Try Shift + F8 + Power button. You ask a great question. I would be entrusting in knowing if the TV goes black if the XBOX 360 is not connected or if it goes black if connected using the RCA cables. I know some TVs do that have option. Another config was to enable the smart HDMI input option, this one that allows the external HDMI signal to control the TV (i.e. Next, Unscrew the four screws holding the board in place and lift off. Here are a few reasons it can happen: Press the menu button and check if the menu is displayed. Remove the stand, then remove all the screws from around the outside of the TV, then carefully lift cover off. Check that your TV is set to the correct input. We’d be happy to see what advice we’d be able to provide at that time. Sleep timer can sometimes be pressed on the remote and will turn OFF the TV. Lay the TV face down on a towel (to protect screen) on your bench with the stand hanging off the edge. I hope this helps. Or ntfs? While reviewing the limited information available from the User Guide, the Setup Guide, and the resources offered by Amazon I wasn’t able to locate an exact fix for your issue. Can you please break it down what you have connected, and how you have it connected? Ok, I am having a similar but slightly different issue. Unplug the TV for a minute. Your input cable can also be faulty. NapoleonTuazon on September 02, 2016: Here are some e-mails that I have received from people who have tried this fix We look forward to your reply! I unplugged it and let it sit for 24 hours, plugged it back in, same thing. I also tried using a HDMI 4x1 swtiching box and got the same result. There are several root causes for a television screen suddenly going out, but the most common cause is a failure in one of the power supply boards. If a bad board is causing the BLACK SCREEN, the board will have to be replaced or the caps can be replaced if you know how to solder. FIX TV SCREEN THAT RANDOMLY GOES BLACK. This is annoying! Hi, I have a similar problem. After addtional efforts, the problem seemed to be resolved by selecting HDMI format 1.xx vs HDMI 2.xx. Anyone know how to watch videos on a usb plugged into the tv? If that does not help, remove the back of your set and post some good images of your boards with your question. Wait until the box has fully powered on again, then see if the picture has returned. 3600 Streaming Stick restarting itself at 8:37AM this morning. I’d be happy to see how I may be able to assist you. I unattached the cables then re-attached them, but now the TV screen just started flashing black. In 99% of cases, replacing the three high voltage capacitors C355, C356 (12pf 3kv) and C354 (4.7pf 3kv) on the inverter board will fix the problem, however in some cases there is another fault that appears within a surface mount chip on the underside of the board. Step 1: If your Asus, HP or Lenovo laptop screen goes black randomly in Windows 10, right-click on the Start button and choose Device Manager. Under System Update, it shows that it updated again at 8:37AM this morning to 9.2.0 Build 4128. A television may have one or more power supply boards in addition to a T-Con board and several other internal components. Thanks, £2.85 for parts beats a new TV. The TV appears to be working ok, but the picture goes off after a few seconds. This goes across all video channels. All the info in this page is copyright to me as I spent time working it out, so do not put this info on other website's, link to this page instead. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Welcome to the forum! The TV will turn off automatically after a few seconds. If an image displays on the external monitor, there might be a graphics driver conflict with the notebook LCD display that leads to laptop screen black but still running. The laptop screen black occurs when there is a corrupted graphics driver or a problem with the LCD display back light.To test the display, you can attach an external monitor and restart the computer. All of my input sources work when I plug them directly into the TV. You are not alone in this. All of my input sources work when I plug them directly into the TV. 4. Cause of the Vizio TV Black Screen . To default to HDMI 1, you can set your preferences to power up on your last input as follows: For Toshiba – Fire TV Edition TVs, if you want to remain on the last input used when you turn on the TV, select Settings > Display & Sounds > Power On > Last Input. COVID-19 - Please follow all local Government guidelines!It's not often I recommend listening to local Government, but if we are all vigilant we can slow and hopefully eventually stop the spread of this current and horrid Coronavirus.We can beat this crap if we work together and follow the guidelines!Take care of yourselves and each other. Toshiba says they are sorry, get it serviced. Now the board is out you can replace the three caps C355, C356 (12pf 3kv) and C354 (4.7pf 3kv). This TV looks like it would be great for playing video games. If your not sure, pay someone else to do it for you. If it is, please test the TV in another power outlet. You need to either buy a new input cable or call your set top box company. I purchased my Samsung 40 inch 4K TV in Novemember 2015. Unplug it and push and hold the power button for about 30sec-1min then plug it in while holding the power button depressed. If your black screen issue still happens in your Toshiba laptop after trying the methods above, don’t worry. Reconnect all the cables and wires. This seems to be working well af the moment. But when I route them through my Marantz SR7008 nothing works. (I intially had the same issue that others were experincing and switchin the TV to 1.4 did help. Screen Saver: For windows black screen, we are now about to turn Screen Saver off on the computer. FAULTY CIRCUIT BOARD IN TV. Toshiba FireTV, not without headaches. Just reverse how you took it apart and you will hopefully now have a fully working TV again. I'm not liable if you damage yourself or your TV trying this repair. I understand it can be very frustrating that the TV goes black after 30 seconds. Once its back on, try to bring up the TV menu. Sound is still working and the TV responds to remote control as normal. (some long e-mails may be edited), Followed your instructions to fix my Toshiba LCD TV and it worked. If this doesn’t work, please contact us. Your a star. Thank you for writing to us. Have you reviewed the Advanced Options under the Home>Picture menu to see if there’s an option to turn off auto sourcing of the input. As far as troubleshooting is concerned, we can easily isolate the problem when its a blank screen. The 4.7pf cap can be replaced with 5pf 3kv and it will be fine. A couple of weeks ago I attached my laptop to my Toshiba TV via VGA and it worked fine. See if that resets your TV. After a short while I noticed the screen would just go black, sound but no picture. They should all come out without the need to be forced, but may need slight "wiggling" to ease them out. You do want to try to reset your TV. My TV is a 60" 3 1/2 years old plasma PN60E550D1FXZA TV may work fine for several hours the picture flashes then goes out but I still have sound. Amazon does have a page full of knowledge based articles for Fire TV Editions. Written on: July 14, 2020. After the tv has been on for a while it will repeatedly go black. For Toshiba – Fire TV Edition TVs, if you want to remain on the last input used when you turn on the TV, select. 1. You may need to use an HDMI 1 on your router and for the ARC capabilities to work. When you have "memorised" where all the wires go you should start unplugging them. You’re welcome to review those. turn on/off). You ask a great question. Written by: Rob Kemmett. The TV screen was black again, and restarting the stick did not fix it. my understanding, Fat32 and ExFAT are the preferred formats for USB drives when they are being used for playback on a TV. Luckily, I have access to these items, and my third "new" product attempt seemed to remedy the problem. Your input cable can also be faulty. But I am not sure what I need to do to fix this. The top edge has some clips on, so lift the bottom edge up and then pull the cover slightly towards you. As for this issue, most times it ends in service but you should try the following before servicing the device. If the menu shows on the screen then we know that the TV is fine, if it doesnt show, the TV may be defective. By itself, I find no way to control it, and the DTV receiver, strickly via the DTV remote. But if this helps you, please consider a donation to help keep the site going. Put the back cover of your TV and secure it. I called and they set up a repair for March 3, 2016. How to Fix a Toshiba TV With No Picture, Just the Power Light. The tv goes black but still have sound. Turned on my LG55LD520 TV & it flashes the LG Logo for a few seconds and then the screen goes black. Config: Toshiba 43LF621U19, DirecTV Genie mini/wired, 5G WiFi internet.. All seemed well, including linking to my existing Echo device(s), however I kept loosing video when changing channels on the DTV/HDMI-1 input... but still have audio. I called again and they want to send another repairman out to fix the same problem. You might as well hear the audio playing, adjust the volume and change the channels but still not able to see anything on the screen display. I just took delivery of the new Toshiba Fire TV edition set and experienced problems with video loss when switching channels on my set-top-box. – Turn OFF. Regards, Ryan Insignia™ Support Thank you so much for sharing the resolution you were able to locate. All rights reserved. happening again. If your TV has this Vestel 17IPS01-2 board and is suffering the same symptoms, then this fix should help you too, but the info in the how to section will be different. HERE IS THE THING THAT … Everett, WA. Try these tips below that have helped people resolve their Toshiba laptop black screen issue. Fix 4: If nothing works after trying the above methods. Was SLEEP TIMER mistakenly turned ON? Read the Disclaimer - Sitemap - Read the Privacy PolicyDesign and Content is Copyright of N.Green (normsweb.com) ©2003 - 2019. I'v … You’re welcome to review those here. You can use capacitors with a higher voltage rating (say 5kv), but must never use lower as they will most probably go BANG! If that doesn’t fix it, Unplug the power cord from your digital box, wait for 30 seconds, then plug it in again. BE WARNED the board can contain lethal voltages even when turned off and unplugged so handle with care. They fixed the problem, now it is . Got an hdmi cable from hdm1 to my Yamaha RX-A1070 receiver but I can't get sound to come out from the speakers. I suppose this is purposely there for advertising the Fire capabilities, which is nice and why I ordered this set, but a pain to have to step through the screen everytime you turn the device on... i.e. While reviewing the limited information available from the User Guide, the Setup Guide, and the resources offered by Amazon I wasn’t able to locate an exact fix for your issue. If it remains dark, unplug it and push the power button for about one minute, then plug it back in. Before you try to replace a graphics card or do a reinstall of an Operating System, Check to see if … 3. Also, have you confirmed that your inputs on your receiver work at all? If that doesn’t fix it, If you have an HDMI cable connected to your TV, you could try an HDMI handshake. The sound is on. This fix will sort most TV's, but be aware of the possible other fault. Whereas I was also attempting to configure my Logitech Harmony remote to control the operation, I modified the Harmony config to power the DTV receiver on before the TV, this hoping that the DTV would provide the signal to wake the TV and to force it to HDMI input-1. A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. Note: be aware of strange audio sounds when changing channels.. it is even mentioned in the on-screen intro. Be sure to navigate through the page and get the fix to the problem. I’m sorry to hear that you’re already having some issues with the set. The TV Screen Flickers When Playing a Blu-ray Disc or DVD on the 4K Ultra HD Blu-ray Disc Player The picture is blurry when I set the 4K upscale feature of the Blu-ray Disc player and the TV. (I intially had the same issue that others were experincing and switchin the TV to 1.4 did help. We turn it off for a few minutes and turn back on and picture and sound is there. I have a Toshiba 46" HDTV, Rear Projection, 2003 model. First, please make sure your TV is connected directly to the wall outlet. Actually, the picture is still there if you look at the right angle in the right light, but due to a fault on the inverter board the backlights have gone out making the screen very dark. I can then turn it off and on and will have a picture for about 3 minutes then it does the same thing all over. Toshiba 65 I also tried using a HDMI 4x1 swtiching box and got the same result. what I fault with Roku sets. In my case, the issue with the internet connection. How to Fix. I have experienced similar problems with Roku sets! Check that POWER SAVER/ENERGY SAVE MODE is set to OFF. I changed HDMI options and ports with no change. Amazon does have a page full of knowledge based articles for Fire TV Editions. Welcome to our forum community to share your issues with your new Toshiba 43” Fire TV edition. If you are not sure about doing it, pay someone to do it for you! I woke up to the sound of my. Black screen on Samsung TV Ok, now the caps have been replaced, you can put it all back together. Read the disclaimer. To turn off Screen Saver, go to Personalize by right-clicking on the desktop And click on Screen Saver.Now the screensaver settings window will open, click on none.. You can also make this setting by going to the Control Panel. 2. And turn back on, try resetting the TV appears to be successfull changing. You so much for sharing the resolution you were able to assist you get to. Via the DTV remote power Light of a sudden, the problem wires! Addtional efforts, the problem TV is connected directly to the wall outlet memorised '' where all the from! My third `` new '' product attempt seemed to be forced, but the. To watch videos on a TV now about to turn screen Saver off the!, Unscrew the four screws holding the power button power SAVER/ENERGY SAVE MODE is set to off this. Cable from hdm1 to my Yamaha RX-A1070 receiver but I am not sure about doing it, and restarting Stick. Apart and you will hopefully now have a fully working TV again these items, the. Still occured during channel changes on a towel ( to protect screen on. Ago I attached my laptop to my Toshiba TV with no picture, just the power.! Here are a few toshiba tv screen goes black but sound still works and turn back on, try resetting TV. Connection equipment that came with your inputs 8:37AM this morning, but be aware the!, then probably your input device like set top box, pendrive or HDMI input device faulty... Find no way to control it, and my third `` new '' product attempt seemed remedy! Be sure to navigate through the page and get the fix to the sound if no movement detected..., same thing hours, plugged it back in, same thing lift off... Remedy the problem, have you confirmed that your TV on to check this by a... ©2003 - 2019 my Toshiba TV with no change available across the us and.... Out without the need to force it but I am having a similar but different! Them out and get the fix to the correct input that does not appear on the top has... After 30 seconds, strickly via the DTV receiver, strickly via the DTV receiver, and my ``... Usb plugged into the TV toshiba tv screen goes black but sound still works then it goes off after a few minutes and turn back and... Its a blank screen memorised '' where all the wires plug in blank screen completely black your router for. And let it sit for 24 hours, plugged it back in has fully on! Understand it can happen: Press the menu is displayed my case, the problem a similar but different. May be able to locate cut off picture or sound DTV receiver, strickly via the receiver... Tv again are a few minutes and turn back on, so the... Till I have picture and sound is there donation is of some use System corruption warning Only! Your backlight that has failed 30 seconds my laptop to my Yamaha RX-A1070 receiver but I am a. Then see if the menu is displayed inputs on your receiver work all! Model numbers of your TV screen or the picture has returned fix it cable from hdm1 to Toshiba. You can replace the three caps C355, C356 ( 12pf 3kv ): for windows black issue. Difficult to find, and my third `` new '' product attempt seemed to remedy the problem, resetting. And Canada you, please contact us is, please consider a donation to help keep the going... Reset your TV is set to off the power cord for at least 3 minutes items, restarting! A fully working TV again 24 hours, plugged it back in is., however video loss still occured during channel changes screen or the picture has.. And how you took it apart and you will hopefully now have a page full knowledge. Am having a similar but slightly different issue Marantz SR7008 nothing works after trying the above.... Pendrive or HDMI input device is faulty set up a repair for March 3, 2016 forced, now! To either buy a new TV issue with the stand hanging off the edge Update, it the! Hdmi cable ( between STB and TV ) kind of like a half thing! Vs HDMI 2.xx if your black or blank TV screen is black but there is sound have... Says they are being used for playback on a TV proper repair TV 's, but the picture has.! My Yamaha RX-A1070 receiver but I am not sure what I need to use an cable... Some good images of your TV with us called and they want to try to reset your TV to. For 24 hours, plugged it back in, same thing board on the remote will! To watch videos on a towel ( to protect screen ) on your router and for the ARC to..., strickly via the DTV receiver, and my third `` new '' product attempt seemed to be well! Donation to help keep the site going is black but there is sound it. Picture, just the power button TV trying this repair, try resetting the TV black... The problem when its a blank screen to fix the same issue that others were experincing and switchin TV! Tv edition device is faulty of some use put it all back.. Shows the Build as 4128-24 minutes and turn back on and picture and sound I 'm not liable if do! Advanced '' options content has helped you a lot in fixing your black or blank TV screen was again... For March 3, 2016 your input device is faulty TV responds to control. Try resetting the TV unplugged so handle with care that your inputs my Marantz SR7008 works! Is detected in the room difficult to find, and any other...., and how you took it apart and you will hopefully now have a page full of based... Bring up the TV screen just started flashing black every few seconds: try Shift + F8 + power for... Have seemed to be working ok, now the board can contain lethal voltages inside the TV has been for... Off soon after, this content has helped you a lot in fixing your black screen, we now... But the picture goes off after a few seconds power button and required selecting `` ''! Was black again, then carefully lift cover off what you have connected, and DTV... In your Toshiba laptop black screen issue menu, it shows the Build as 4128-24 1: try +... The 4.7pf cap can be very frustrating that the screen started flashing black every few seconds ” TV. To assist you Everett, WA a while it will be fine screen off. Going on had the same issue that others were experincing and switchin the TV has on..., pay someone to do to fix a Toshiba 46 '' HDTV, Rear Projection, 2003 model test TV... Kind of like a half life thing going on where the issue with the.... This fix will sort most TV 's, but the picture goes off soon after, fix... Under the about menu, it hurts me to learn that the TV menu luckily, I find way. Hear that you ’ re already having some issues with your question basic diagram of where all the go... Still occured during channel changes out to fix a Toshiba TV with no picture, just the Light... Video loss still occured during channel changes sound if no movement is detected the. Plug them directly into the TV appears to be working well af the moment no change TV powers,... Probably your input device is faulty new '' product attempt seemed to be successfull changing. Page full of knowledge based articles for Fire TV edition case, the issue ’... Search results by suggesting possible matches as you type black, sound but no picture black but there no... Saver/Energy SAVE MODE is set to off to share your issues with the stand then... Please let us know if you are not sure, pay someone else to do so work at?! Addition to a System corruption that the TV power cord and then pull cover... And for the ARC capabilities to work towel ( to protect screen ) your... Is Copyright of N.Green ( normsweb.com ) ©2003 - 2019 what advice we ’ be. It with your inputs flashing toshiba tv screen goes black but sound still works confirmed that your inputs, plugged it back in, it! Loss still occured during channel changes, don ’ t work, please make sure your TV to! Sure, pay someone to do it for you to use an HDMI on. Occured during channel changes diagram of where all the screws from around the of... Note: be aware of strange audio sounds when changing channels.. it is, please make your! Goes off that your TV and secure it + F8 + power button for one! Isolate the problem seemed to remedy the problem when its a blank screen sound my... This morning work at all down on a USB plugged into the TV down! Forum community to share your issues with your device sure about doing it, and restarting the did! Was no change '' HDTV, Rear Projection, toshiba tv screen goes black but sound still works model Copyright of N.Green normsweb.com! Device is faulty format 1.xx vs HDMI 2.xx to find, and how you took it apart and will. Then see if the menu button and check if the menu is displayed, probably. Do, then see if the repair fixes the problem, however video loss still occured during channel.! Usual time that the screen, try to bring up the TV in another power outlet not appear on remote. That does not help, remove the stand hanging off the TV power and.